Reference

What Governs Your Account on mata778

These legal terms set out the conditions under which your mata778 account operates, including how we handle your data, what eligibility applies, and how local law in Indonesia affects access. Availability depends on your region and local regulations.

Account EligibilityData HandlingIndonesia JurisdictionDANA, OVO, GoPay Wallet TermsPolicy Contact
mata778 What Governs Your Account on mata778
POLICY CONTACT

Reach Us About Legal or Account Questions

Team online

Live Chat

Open live chat directly from your account dashboard. This is the quickest route for legal queries, account access concerns, or wallet verification questions.

Email Support

Send a detailed request to our support email for written confirmation of policy terms, data requests, or account condition disputes. We respond to documented queries.

Account Help Centre

The Help Centre inside your account covers common legal questions — eligibility conditions, data retention periods, and how to request a policy document copy.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

Data Handling

Account data you provide — name, wallet address, contact details — is held only as long as needed for account operation. We do not sell your data to third parties outside required legal disclosures.

Cookie Policy

We use session and preference cookies to keep your lobby state and language settings intact. You can manage cookie preferences from your browser settings at any time without losing account access.

Account Security

Login access uses OTP verification sent to your registered contact. If you suspect unauthorised account activity, contact live chat immediately and we will lock the account while we investigate.

Data Request and Changes

You may request a copy of the personal data we hold via email support. To update contact details or wallet information linked to DANA, OVO, or GoPay, use the account settings panel and confirm with OTP.

Legal Terms — Questions We Get Asked

These are the questions we hear most often about how our legal terms work, what your rights are, and how to take action on your account data or eligibility status.

Yes. Access to mata778 depends on whether local law in your region permits participation. We do not override local regulations, and eligibility is checked at the point of registration.

Send a data request to our support email from the address registered on your account. We will confirm what data we hold and the retention period within a reasonable timeframe.

Yes. Go to account settings, select your wallet section, and update your DANA, OVO, or GoPay details. You will need to confirm the change with an OTP sent to your registered contact.

When an account is closed, we retain data only for as long as required by applicable law or dispute resolution purposes. Data not required under those conditions is deleted on a scheduled basis.

Reach out via live chat for immediate account issues, or use email support if you need a written record. State your account ID and the specific term you believe was misapplied.

Yes. Transactions processed via DANA, OVO, or GoPay are subject to each provider's own terms alongside ours. We recommend reviewing your e-wallet's conditions for how payments are processed and disputed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.