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How mata778 Handles Your Personal Information

This privacy policy explains exactly what data mata778 collects when you open an account, connect a wallet like DANA, OVO, or GoPay, and use the lobby — and how that data is stored, used, and protected.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access or delete dataIndonesia-region eligibility
mata778 How mata778 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your stored data, want to request a correction, or need to flag a privacy concern? Our support team handles account and data requests directly. You can reach us through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe, and for account-linked wallet queries — covering DANA, OVO, or GoPay connections — we prioritise verification before making any changes.

Team online

Live Chat

Open the chat widget from your account dashboard to submit a data request or privacy question directly to our support team.

Email Support

Send your data access, correction, or deletion request to our support email. Include your registered account name and wallet type for faster processing.

Account Help Centre

Log into your mata778 account, go to Account Settings, and use the Help section to raise a privacy concern or download a summary of your stored data.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at mata778 is built around your account rather than around abstract policies. Every login triggers an OTP check sent to your registered mobile number. Wallet connections — whether DANA, OVO, or GoPay — are verified at the point of withdrawal, not just at registration, so no payout leaves your account without a confirmed identity match. We use SSL encryption across all data in transit and store account records on access-controlled servers. Players in Bandung and across Indonesia access the same security layer on both mobile and desktop.

SSL Encryption in Transit

All data sent between your device and our servers — including wallet references and account credentials — travels over SSL-encrypted connections at all times.

OTP Login Verification

Every account login requires a one-time password sent to your registered number. This prevents unauthorised access even if your email is compromised.

Wallet Verification at Withdrawal

Before any DANA, OVO, or GoPay withdrawal is processed, your wallet name is matched against your registered account identity as a final security check.

Data Retention and Deletion

We keep your data only as long as required under applicable law. Once that period ends, inactive account records are queued for secure deletion from our systems.

Common Questions About Your Privacy on mata778

These are the questions we hear most often about how mata778 handles account data, wallet records, cookies, and your rights as a user. If your question isn't here, reach us via live chat or email through your account settings.

We collect your name, email, and mobile number at registration. Deposit references from DANA, OVO, or GoPay are logged as transaction confirmations, not full wallet credentials.

We share only what is necessary with payment processors and fraud-prevention partners to complete transactions and verify identity. We do not sell your data to advertisers or unrelated third parties.

Log into your mata778 account, open Account Settings, and use the Help section to submit a data access request. Alternatively, email our support team from your registered address.

Yes. You can request deletion through our support channel. We will process your request in line with applicable law, which may require us to retain certain transaction records for a set period.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage cookie preferences through your browser settings at any time.

We store only the transaction confirmation reference and wallet type. Your wallet PIN, full account number, and balance are never stored on our systems — those stay with your wallet provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.